WRITING TASK 1

You should spend about 20 minutes on this task.

You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make.

Write a letter to the bank manager. In the letter:

• Introduce yourself.

• Explain that you did not buy the items listed.

• Say what you would like the bank to do to fix the problem.

You do not need to write any addresses. Begin your letter as follows:

Dear Sir or Madam,

You should write at least 150 words.